Customer Testimonials
Nice wonderful experience, upfront pricing and a very smooth transaction. Staff was wonderful to work with ! Finance department took care of finding me the best financing option.
Chris was a great help in finding the perfect car for myself with a reasonable price
Great service.
READ THIS AND THEN DECIDE IF THIS IS THE KIND OF DEALERSHIP YOU WANT TO DO BUSINESS WITH.
You might have already heard of how shady car salespeople are or how difficult and time consuming buying a car can be. Well let me be the first to say that I’m not an easy customer and I was the one who made the process a lot more complicated than it needed to be.
My salesperson, Sam Hassan, was exceptional from start to finish. Knowledgeable, patient, professional, hardworking, and transparent. The way he took care of me throughout the process speaks ... Read More Google - Jun 19, 2026
Love love love.
Maricela and Roxanna are absolutely amazing. Great customer service, they will take care of you. Helped me purchase a brand new 2026 Toyota Camry hassle free!
Mo was great at setting up my messages on my new 4Runner. Very thorough and very nice guy. Thank you.
Great service from Joe Brewer. I LOVE the Camry!
(Translated by Google) Good service, excellent businesses, and cars in very good condition. (Original) Buen trato excelentes negocios y carros en muy buenas condiciones.
Eventhough we didn't find the truck we wanted. Trent helped us. He was great! He greeted us with a friendly smile and was really patient. I wish we could've found something. If, we go back, we will definitely ask for him.
The entire team at Toyota of Lakewood was amazing. Made trading and buying an easy process. I an annoying buyer, and they were accommodating and worked hard to make a deal happen. Artem was who handled sale with me, and everyone in finance was a pleasure as well! This is now officially my 5th car with Toyota and I know I’ll return when it’s time again:) thanks guys!
Michael Benton was absolutely AMAZING. We voiced all the features we wanted in our new minivan and he tailored our needs to find our new van. After only 15 minutes of negotiating he had the monthly price and downpayment to exactly what we wanted. Highly recommended coming to see him if you need anything car related. His personality is warm and welcoming and made this process phenomenal.
Was ready to buy a new tacoma and went in to get an appraisal for my trade in. They came back with $4000 UNDER Kelley Blue Book value! They claimed they thought i just wanted to sell it. I was confident that they would be the dealership that I would love but boy was I wrong! After a couple days went by they called and I addressed my concerns, they apologized and said they would find out what happened. Sure enough, never heard back from them! I went to Sarasota Ford and they gave me the full value of my trade ... Read More Google - Jun 4, 2026
Sam and Chris were amazing very professional went above and beyond to put the deal together 100% recommend
Nikki and Gonzalo were the absolute best in helping me find a new vehicle, which I’ve been stressin over but they made the process smooth, fixed any issues that came up, and got me a deal that works for my household. Super appreciate you both!! U rok!!
Dominic made the whole buying experience flawless. Very positive and easy process. I love my new car
My Experience at Gettel Toyota of Lakewood has to be the best experience ive ever had at a xar dealership. MATT WYATT was my salesman he is the epitome of a non-pressure Salesman. I was in and out within 2 and 1/2 hours with a new truck. Brittany the finance Mgr that day, was transparent explaining what I was purchasing. Definitely the best experience I've ever had purchasing a vehicle!!! I Highly recommend the Duo Of Matt and Brittany to take care of all your needs.
Fantastic Awesome Customer Experience!! Staff is highly experienced and handled this deal with the utmost skill and professionalism. Well worth the 170 miles I traveled to come to this dealership…Would refer them to others as well. Very happy with my vehicle …
Joseph was the best if you’re looking for a car I recommend asking for him!!
I had a great experience at this dealership, Dominic did a great job educating me on my car and we negotiated a great price. Definitely come here to buy your car.
Mark was great -
I had an amazing experience working with Fernanda Estanislao at Toyota while getting my new Toyota Crown. She was incredibly patient, explained everything clearly, and made the whole process feel easy and stress-free. I really appreciated how comfortable she made me feel when voicing concerns or asking questions. Unlike a lot of sales reps, she was never pushy and was always direct and honest with me throughout the process. Her professionalism and transparency made a huge difference, and I’m extremely happy with both the service and my new car. Highly recommend asking for Fernanda if you’re looking for ... Read More Google - May 22, 2026
Paulo helped me get just what I wanted at the price point I set. Glad to purchase again from Gettel.
(Translated by Google) Excellent (Original) Excelente
My sales man work his butt off for me to get my dream truck. Thank you Alex!
Michelle was fantastic, provided all the information I was requiring. Got me the car I wanted! Would highly recommend her to anyone that’s looking to trade in their vehicle!
Our experience with your company has been outstanding, thanks to Ken, our exceptional sales representative. His incredible helpfulness, politeness, and seamless facilitation of the process have left us impressed. We're grateful for the excellent care and support you've provided, and we're thrilled to be driving our new vehicle. Thank you. Mr.Mrs Harvey
Easiest experience we've ever had! They're doing it right! Our salesperson worked a great deal! Highly recommend!
Fernanda was very professional and treated me with courtesy and patience. She was very good to deal with.
We have been searching for a Tacoma extended cab for many months. Working with Nico and Alex was a simple and satisfying process. Even though we were there until late in the evening, we felt valued and not a burden to them. We look forward to using this location as our service for our "new to us" Tacoma. Thank you!
(Translated by Google) Excellent service and attention! (Original) Excelente servicio y atención !
Salesman Chris was very responsive and helpful. Dealership very nice to work with.
First and foremost I want to thank Alex B. You helped me in the past with my Son getting his Car and now me. You gave me an amazing sales person that heard me out and thank you Fernanda for getting me into the beautiful SUV that is now mine. I will definitely recommend any of my friends or family go to both of y’all because I know they will be taking care of.
Fernanda was amazing and was so helpful and kind! As a first time car shopper she was so respectful and made time for me! I highly recommend going to her for your next car❤️
Wonderful experience. Yousef was amazing; very professional and at the same time so very personable and friendly. This is more than just a job for him; he is so passionate about the service he gives.
The COPO Crown I drove there to inspect was sold prior to my arrival. People were helpful. But I was still disappointed to hear about the sale
I was with a friend of mine searching for a new vehicle for her. Kassidy Low was our sales person, and let me say she was amazing. We got a 2026 RAV4 Hybrid for my friend and they bent over backwards to make sure she was happy with the numbers. It was her first new vehicle purchase and Kassidy and crew made it a painless process. We had gone to several dealerships before this one and to put it in a few words, they were predatory right off the bat. I mean, you couldn't even get completely out of your ... Read More Google - May 8, 2026
I had my Camry hybrid scheduled with Michele Wynne. She was absolutely amazing!!! Loved her customer service. She was very helpful and inciteful. I would say I could do away with the poachers for the glass window people. Definitely plan to come back and to request Michele to work with. Did love that she remembered me mentioning it was my sons birthday, so she made sure that my car was done in time for me to celebrate. Also, to gift a hot wheel car. Small details is what matters. She awesome!!
John Wise, the general sales manager is great at his job and genuinely cares about his customers. He was so helpful and took great care of me when I felt helpless. Thank you John and I hope this review alone lets people know that your dealership is amazing because of you and you staff!!
I had a wonderful experience with Ken. He wasn’t your typical pushy and overbearing sales guy but was effective with getting what I wanted and needed in a vehicle. Highly recommend the rest of the people there as well. If you’re looking for a nice car shopping and buying experience, I highly recommend them.
If you're in the market to buy a car, Gonzalo is the best salesperson we have ever met. Thank you for your time and hard work. You made buying a car a pleasure.
Matt Wyatt, JR and the whole team were awesome help with my newest purchase. Could not have asked for a better experience will continue to purchase through them and send my friends and family over. Love my new truck!
Yesterday I purchased a new RAV4 XSE it was the best experience I’ve had and I’m old and have purchased many cars over the years, my sales person Dominic was professional, patient and informative.. John the sales manager was very nice, and David finance manager went above and beyond. I highly recommend this dealership I could not be more satisfied and love my new car.
Richy was great to work with, ask for him! Very professional and hears well.
Paulo Cabrita is the BEST salesman ever! I trade my car because of his kindness!!!
Amazing service Very friendly too
Shawn in the service department was beyond helpful! Was in and out in 20 minutes with a very minor issue that he was able to help me with.
Great experience! Staff is helpful and nice! From buying a car to the service appointments it’s been a wonder experience!
Awesome dealership friendly work with you. Sale rep Brian Myers was totally awesome.
Perfect 👌🏼 fast friendly service for very nice person!!!
(Translated by Google) They were a bit disorganized; they handed me the car and the person in charge didn't know what was going on. They didn't give me any paperwork for the handover, and I didn't have to sign anything. It means they could steal the car and part of it without a problem. (Original) Un poco desordenados, me entregaron el carro y la encargada de este no sabia, no me pudieron ningun documento para la entrega y tampoco firmar algo, osea se pueden robar el carro y parte sin novedad
Wonderful
I had a very positive car buying experience with the help of Rob and Craig. Traded in my 2024 Camry SE for a 2026 Camry SE Hybrid. I would recommend getting a vehicle from here and I would come back. Everything was straight forward and smooth
It hurts to leave a 3 star review, because normally we have 5 star customer service, but we found our last time in the service department was very disappointing. We get the butler service when we buy our vehicles and always had an excellent service. Lately I picked up my vehicle and noticed black spots in the paint that was not there prior. I asked my advisor and they said those were there and nothing they can do about it. I would know if I had black spots ingrained in my paint on a 2 year old white vehicle. Knowing I never wax ... Read More Google - Apr 23, 2026
Matt Wyatt is the man! I’ve dealt with a lot of dealerships all across the county, and this was without a doubt, the best dealership experience I have ever had. Matt and his team gave me the Kelly Blue Book value for my vehicle without any back and forth nonsense. They treated myself and my family very kindly, gave my son gifts, and made the deal work with no back and forth nonsense like other dealerships have done in the past. They were not pushy, and did not “salesman” us. Highly recommend Matt, and the whole team!
Richie and Keemo were amazing in helping me find the right truck within my budget . Took their time and they weren’t pushy like other dealerships . Overall i had such a wonderful experience and would recommend anyone to buy from here
I just bought my fourth car. Love the service dept,
Great experience as we begin an unexpected car buying journey.
Matt Wyatt and the sales team took good care of us and made the process seamless and easy.
We went to 12 different car dealerships searching for our new vehicle, and thankfully one of them was Gettel Lakewood Toyota, where we had the pleasure of working with Matt Wyatt. Matt was friendly, knowledgeable, and just fun to work with!
This dealership by far outshined the other Toyota dealerships, as well as other brands. Matt helped us find the right car, and Manager JR spent much appreciated time with us to work through the numbers. Gabe Aguirre, in Finance, also spent significant time with us making sure we understood our options so we could make good decisions about our choices.
... Read More Google - Apr 16, 2026
The service department was prompt, professional and timely in spite of no appointment on a Saturday after breakdown. Robert communicated any findings timely.
(Translated by Google) Fernanda's service was excellent, from her cookies to her super formal red wine. I really loved it, I'll definitely be back and I'm very grateful 🤩❤️ (Original) Excelente la atención de Fernanda con sus galletitas su tinto súper formal me encantó la verdad , volveré por acá y muy agradecida 🤩❤️
Youssef Elsamany Was awesome. He was very helpful and polite. No matter how many questions or concerns I had. I can be a bit much when it comes to this type of stuff. My wife Ashley and I would definitely want him to be our sales representative for future cars. 5 stars for sure.
Jim C and Brittney were great.
By far the best experience with a car dealership I’ve had! Matt Wyatt showed me the car and helped me with the paperwork. He was knowledgeable, professional, and friendly. The entire staff, from the General Manager down the line did an excellent job. I can’t see myself ever going anywhere else for a new vehicle.
We searched for a Toyota Corolla for about four months, expanding our search up to 300 miles from our hometown. Initially, we were looking for a used car, but we found that a new 2026 model was actually priced lower than some used options.
We received several similar quotes from dealers in Tampa and surrounding areas, including Bradenton. However, we chose Gettel Toyota of Lakewood because of their excellent customer service.
Gonzalo Hurtado and Beverly were highly responsive, answering our questions and updating quotes in less than an hour. Communication was smooth, and they were flexible and willing to negotiate to meet ... Read More Google - Apr 10, 2026
They are so nice and help me a lot
Working with Matt Wyatt to buy a new car was very easy and I felt he was trustworthy. He knew the answers to all my questions and was very knowledgeable about cars and the Toyota website. I’ll go back to him for future car needs and I’ll also recommend him to others without reservation.
Had a great experience @ Gettel with Matt Wyatt. Nice, courteous, professional young man. In and out in about 2 hours. Great place, great dude!
Had the pleasure to buy a 2026 Toyota Sequoia last week from Toyota of Lakewood. Our sale associate was Oleksandr. Olek was amazing and was honest during our entire contact with him. He is awesome to deal with and made a usually stressful purchase easy. I truly recommend Lakewood and especially Olek in sales!!!!!
I am good 👍 with the attention they give me to thank you for your understanding what we are looking for god's blessing you guys
The staff was super friendly and helpful and helped us navigate getting the vehicle we wanted at the price we wanted with the monthly payments that we wanted. Fernanda was our go to rep and she was so sweet and helpful and did a fabulous job, as did Brittany!! Thank you guys!!
Great experience with Mido! He was super kind, helpful, and made the whole process easy. He listened to what I needed and made sure I left with exactly what I wanted, a beautiful brand new car. Highly recommend!
Hit up Gettel Toyota Lakewood last weekend with the girls—total vibe. Lot was packed like a fiesta, tortas everywhere (yep, those shiny whips just begging for us). We rolled in, sun blasting, palms waving, and bam—everyone’s hyped.
Test-drove a Corolla first—super smooth, quiet, felt like gliding. Then the RAV4? Roomy enough for all our snacks and beach bags. Staff was chill—no hard sell, just real talk. Views out back? Florida postcard stuff.
Walked out with a new ride, zero drama. If you’re a girl squad hunting your next whip, this spot’s gold—fun, ... Read More Google - Apr 3, 2026
I had my 2019 BUICK ENCORE into the service department today for an oil change and tire rotation. From the time I drove in the service lane I had a great experience. I worked with EVAN he was wonderful to work with made everything easy and explained everything to me which I greatly appreciate. I’m a widow and I am navigating taking care of things myself his kindness was so appreciated. I would highly recommend this dealership for all your needs.
(Translated by Google) Thank you Fernanda❤️ (Original) Gracias Fernanda❤️
Trent helped me into a brand new 2026 Tacoma TRD Sport in the mud bath color. Was an amazing experience everyone was a pleasure to work with from service to sales/financing. Had a rough experience at the last dealer and Brittany and Trent made sure that didn’t happen again. Would recommend and will definitely be back for the next vehicle.
The entire car Buying process was a pleasure with Yousseff! Our 2026 Grand Highlander is perfect for our family!
Youseff made the entire process of purchasing our 2026 Grand Highlander Hybrid XLE smooth and stress-free. He was knowledgeable about the vehicle, upfront about pricing, and never once used high-pressure tactics. He took the time to walk us through every feature and made sure we were completely satisfied before driving off the lot. If you’re in the market for a Toyota, ask for Youseff at Gettel Toyota Lakewood — you won’t be disappointed. Great experience from start to finish.
Was a great experience, Matt Wyatt was fantastic and made us feel at home.
They took my deposit, confirmed in writing that they would hold the car until Tuesday, and then sold it anyway.
This dealership was dishonest, chaotic, and completely disrespectful of my time.
I placed a deposit on a vehicle and made clear arrangements to pick it up on Tuesday. Because the dealership is 3 hours away, I booked a hotel and also arranged to sell my current car based on that commitment.
Then on Saturday, I got a call from the sales manager telling me I suddenly had to pick up the car by Sunday because it was a “high-demand car.” Apparently ... Read More DealerRater - Mar 30, 2026
If you are in the market for a new vehicle...go see Howard F. You wont be disappointed. Informative, patient, listens, assists and values your time as the consumer. Best buying experience ever!
Great Car buying experience! Matt and JR were both great to work with. Friendly, professional, knowledgeable and easy to work with. Highly recommend this dealership and team.
Very good service! Melanie was awesome. They got us in for service today. Took less than 1 hour for an oil change. They have great service compared to the Toyota Dealership of Grand Rapids Michigan. The people here are nicer than the Plainfield Toyota in Grand Rapids Michigan.