Customer Testimonials

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Google Sep 26, 2026

Thanks Sasha for making Chloe’s first car purchase a good one. Welcome to Florida. #SashaWorksForYou #FirstNewCarSaleInFlorida

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Google Sep 26, 2026

Just bought a car from this place today and Sasha was the best! #sashaworksforyou

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Google Sep 25, 2026

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Google Sep 25, 2026

Chris was great. Thumbs up to the whole experience!!!

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Google Sep 23, 2026

2nd vehicle we leaded Super fast Jim was great

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Google Sep 22, 2026

Richie was the best, helped me and my girl get two Camrys!!!

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Google Sep 21, 2026

Solid experience.

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Google Sep 21, 2026

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Google Sep 21, 2026

I’ve been to the Service Department at dozens of car dealerships in my long life. Gettel Service Advisor Melanie (“Mel”) is by far the most competent, knowledgeable and the kindest advisor I’ve ever worked with. I truly felt like my car was in the hands of a friend. Total trust. Thank you, Mel!

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Google Sep 19, 2026

My experience in leasing my new 2026 bZ Woodland from start to finish was absolutely wonderful with this dealership and Gonzalo who helped me out. Gonzalo was very prompt and polite, and made sure that I was taken care of throughout the whole process. Getting the deal done took no effort at all which is not normal when it comes to getting a new car. This dealership was on point from start to finish and I would definitely purchase from them again.

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Google Sep 19, 2026

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Google Sep 17, 2026

(Translated by Google) Fernanda is the best of the deal - and the prettiest, thank you 😗 (Original) La mejor del dealwr Fernanda- y la más bonita, gracias😗

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Google Sep 15, 2026

(Translated by Google) Thank you Fernanda ❤️ your attention was wonderful 🙏🏼🥰 (Original) Gracias Fernanda ❤️ tu atención fue maravillosa 🙏🏼🥰

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Google Sep 14, 2026

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Google Sep 10, 2026

(Translated by Google) Very friendly. I enjoyed shopping there. (Original) Muy amables. Me gustó comprar allí.

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Google Sep 8, 2026

Great to deal with on my new 26 Toyota Tundra 1794 edition. Bought this truck online with no hassle deal. They honored the price agreed upon with no issue. Financing dept was easy to deal with and no pressure. I highly recommend them for your next Toyota.

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Google Sep 7, 2026

I have brought in recently my RAV 4 and my 4Runner for servicing. All recommended services were performed efficiently and in a reasonable time. They do a great job. My service advisor is Shawn Reyolds, who provided helpful recommendations and kept me apprised of what's going on with the vehicles. Thank you Toyota and thank you Shawn!

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Google Sep 5, 2026

Ritchie was very kind, professional and communicative. Brittany in finance was great as well! Five star experience!!

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Google Sep 4, 2026

A great experience at this store, thanks to Fernanda Estanislao (sales) and Mr. Alejandro Batch (Finance Manager). Excellent service and professionalism. After visiting more than five different stores, I returned here because of the outstanding treatment and the best offer I received. I would definitely come back. Thanks for everything. 👌🏻

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Google Sep 2, 2026

Great Experience! No pressure tactics and very knowledgeable staff. I had the pleasure of working with Gonzalo who was extremely knowledgeable about all of the vehicles I was interested in and explained all the variations. He showed patience and answered all of my questions - I wouldn’t go anywhere else for a Toyota- absolutely 5 stars!

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Google Sep 2, 2026

Brought my 2022 4Runner in for oil change. I purchased it there as certified used ,and bought the extended Toyota Platinum warranty -glad I did. During vehicle inspection at the oil change the mechanic found a defective front strut (X-Reas ) and several other suspension parts that were worn. I’ve only driving 5,000 miles since purchase and bought it with 73,000 miles. The service woman Michelle was EXCELLENT! She took care of the warranty paperwork and quickly got it approved and provided me with a new loaner vehicle. This dealership is not the closest one to where I live. I had such a ... Read More

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Google Sep 1, 2026

Five stars is not enough for this rating; there should be a 10+ rating. I usually go to the original Gettel on US 41. I received a call a couple weeks ago from Nikki letting me know the Gettel off SR64 is currently running a special for the month of August, I get there and the level of service was way better than I expected. Granted, they didn't have the Camry I was looking for and was ok with it. They can't control inventory. Later on as the weeks progressed, I received a call from Kassidy stating they have a ... Read More

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DealerRater Sep 1, 2026

Recently purchased a new 2026 CHR from Gettel Toyota of Lakeland FL. The entire process went very well! There was no traditional back and forth negotiations. The process went well because of my sales associate, Joseph Brewer and Adin ( sales associate trainee). Prior to my visit to the the dealer, I communicated what my expectations were regarding my trade, and what I was will to pay for the new CHR. Joseph went to work and was able to get me what I was asking. After I agreed to the terms of the sale the rest of the process was quick and ... Read More

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Google Aug 31, 2026

⭐⭐⭐⭐⭐ I had an amazing experience working with Fernanda at Gettel Toyota Lakewood! She was incredibly helpful, patient, and professional throughout the entire process of getting my Tacoma. She made everything easy to understand, answered all of my questions, and genuinely went above and beyond to make sure I was comfortable with my purchase. I never felt pressured, and she made what can normally be a stressful car-buying experience actually enjoyable. I’m extremely happy with my Tacoma and really appreciate everything Fernanda did to help make it happen. If you’re looking for a salesperson who truly cares about her ... Read More

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Google Aug 30, 2026

(Translated by Google) Thanks to Fernanda for her attention, we were very happy with our purchase. 🙏🏼❤️ (Original) Gracias a Fernanda por su atención, salimos muy conformes con nuestra compra. 🙏🏼❤️

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Google Aug 30, 2026

I had Mick Martin as my sales person and he did a great job finding me the right car. I went with a hybrid rav 4 and he knew I wanted to buy used and he showed me the ones on the lot. I'm very happy with my purchase.

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Google Aug 28, 2026

I have never been treated so well...respected and THEY LISTEN TO YOU. Wonderful group of people. B.Milligan.

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Google Aug 28, 2026

Always get great service here, very good customer service.

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Google Aug 26, 2026

The Sales lady Bebe the first person I met in parking lot- and sold the car to me

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Google Aug 26, 2026

It was exceptional the service was 5 🌟 I got in with my old car and left with a 2026 car with a better deal

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Google Aug 25, 2026

Fernanda Estanislao and Richie Louissaint Great service! Thorough. Patient. Knowledgeable. Responsive. General Sales Mgr. John Wise was indispensable in reaching a good deal. My thanks and appreciation to all.

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Google Aug 25, 2026

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Google Aug 23, 2026

I had such a wonderful experience working with Fernanda! She was incredibly kind, professional, patient, and truly amazing throughout the entire car-buying process. She made everything feel easy and comfortable, and I feel so blessed that she was the one who helped us. Thank you so much, Fernanda, for your kindness, care, and excellent service. You are truly a blessing, and I highly recommend you to anyone looking for a great car-buying experience!

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Google Aug 23, 2026

Fernanda was amazing and very professional!!!!

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Google Aug 22, 2026

Perfecta atención me encantó , like being Hispanic guy customer service was the great experience and with the sales person Fernanda way better with her , got new car and everything be good with the dealer !!!!

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Google Aug 15, 2026

Shawn from the Gettel Lakewood service depart is a credit to the term customer service.. He has constantly gone out of his way to ensure my vehicle is serviced properly and in z timely manner and his approach to Me as a Gettel customer is top notch . Please take the time to recognize his performance… I am typing this in a hotel room at 10 pm to show you how important his efforts were to me

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Google Aug 14, 2026

I had an amazing experience at Toyota of Lakewood I wanna thank Fernanda the sales person that help me get my beautiful 2026 Toyota Camry. If I could give her 10 stars I would she did an amazing job! Got straight to the point no back and fourth I definitely recommend her if your looking to buy a vehicle. Thank you.

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Google Aug 14, 2026

Our Salesman was courteous and helpful during the process

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Google Aug 13, 2026

Pleasant, Knowledgeable, Professional staff from the walk in the door. Would do it again.

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Google Aug 12, 2026

Richie was very patient he deserves all the stars!

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Google Aug 12, 2026

Extremely caring and helpful! Could not have been an easier process!

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Google Aug 11, 2026

Super helpful salesperson.

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Google Aug 11, 2026

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Google Aug 8, 2026

I was in the market for my first truck, a 3rd-generation Tacoma, and my first stop was Gettel Toyota of Lakewood. I met Ken when I walked in and went for a test drive. That first Tacoma had a chip in the windshield right in front of the driver, which was an immediate turnoff, and it also seemed to have a rough idle, so I passed. I then went to Gettel Toyota of Bradenton and, unfortunately, had a pretty painful experience. I dealt with the sales rep and about 10 different people coming over trying to negotiate a deal. That truck ... Read More

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Google Aug 7, 2026

Richard was a great sales man. Very accommodating and patient.

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Google Aug 6, 2026

Had the best experience thank you Richie

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Google Aug 5, 2026

Professional, satisfied with service, deal and Trent my salesman. Second Toyota in 2 years from dealership. Neal

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Google Aug 5, 2026

Best sales experience I’ve ever had. Oleksandr was forthcoming and very efficient, most of what I needed was handled over the phone . Tim made pricing easy and Matt handled the finance portion flawlessly with attention to my personal needs. Thanks for making my first Toyota purchase an A+ experience!!!!

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Google Aug 3, 2026

Great experience! Youssef was such a pleasure to work with and would highly recommend buying a car from him! He was patient and helpful in every way! My daughter loves her new-to-her car!!

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Google Aug 2, 2026

Was able to get a good deal on one of their trades through Manheim Auction. It loves its new home in Kansas. Thank you!

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Google Aug 1, 2026

Excellent customer service from our salesman Mo and the entire Gettel Toyota of Lakewood team! Mo was extremely patient and attentive to our needs! Highly recommend!

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Google Jul 31, 2026

Richie was great throughout the whole sales process from start to finish, very patient guy!

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Google Jul 31, 2026

I recently purchased a used 2021 Tacoma from Gettel Toyota and was very pleased with the experience and outcome. Alex in sales was the best. He was extremely knowledgeable, helpful, polite, and as far as I have ascertained, honest. Wow, right!?!? Those are hard qualities to find in anyone today, much less car salesmen. I enjoyed talking to him a great deal. He was very responsive to my repeated inquiries and did everything to accommodate my schedule. The exceptional service he provided earned my business and will motivate me to return in the future. I am not sure I have her ... Read More

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Google Jul 31, 2026

Went into Gettle Toyota Lakewood to look at vehicles. Saw a beautiful 4Runner. Was approached by Richie Louissaint sales and leasing consultant. Extremely friendly professional courteous, and ended up selling me the 4Runner. I couldn't help notice how friendly everybody was. The managers introduced themselves. Alex Batch in finance was also terrific. Together they made everything possible for me to make my purchase. love my new vehicle, and am very happy. Definitely recommend Richie anybody looking to purchase a Toyota

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Google Jul 30, 2026

The sales associate Mito was very knowledgeable about the vehicle. He was able to answer all my questions. The whole process went so smoothly.Brittny, in Finance was was very polite and thorough. The whole experience was excellent.

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Google Jul 30, 2026

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Google Jul 30, 2026

Richie was great, very professional, and polite! Very informative as well

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Google Jul 30, 2026

Everyone did an amazing job particularly Dominic Turner. He was very informative and always kept his promise.

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Google Jul 29, 2026

Felt rushed and never really explained anything and the price I wanted to pay was changed to more money.

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Google Jul 28, 2026

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Google Jul 26, 2026

Gettel of Lakewood has been a pleasure to work with when buying a car.

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Google Jul 25, 2026

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Google Jul 25, 2026

Great experience from the beginning to the end of the buying process. Much quicker and easier than the previous typical dealership experience. Got a fair value on my trade in, good price for the new truck and was out of the door in less than three hours. Mo was our sales person, pleasant, professional and easy to work with. Will definitely be back when looking for another vehicle.

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Google Jul 25, 2026

Great service!

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Google Jul 24, 2026

Kassidy Low our salesperson was fantastic! Very customer driven. Love the Rav 4

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Google Jul 23, 2026

Gettel Toyota of Lakewood was great to work with! Highly recommend Richie! He will not pressure you into anything! Richie helped us find the car we were looking for and then delivered! No hassle from start to finish! Unlike many other salesman or dealerships. If you are looking for a Toyota give Toyota of Lakewood a try!

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Google Jul 21, 2026

The oil change and tire rotation was done in a timely manner and the service rep was helpful.

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Google Jul 20, 2026

Great experience buying the new grand highlander with Richie!

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Google Jul 18, 2026

Had a great experience and looking forward to enjoying my new ride!

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Google Jul 16, 2026

Excellent service every time! Even though it’s a Toyota dealership, we bring our Lexus here because the service is outstanding. The staff is professional, honest, and always takes great care of our car. If the service takes more than two hours, they even provide an Uber ride, which is incredibly convenient. My husband and I have been here several times, and we keep coming back. Highly recommend!

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Google Jul 15, 2026

I want to thank Gettel Toyota of Lakewood for their incredible support and outstanding team. From the moment you walk in, you’re treated with professionalism and respect. What impressed me most is their support of the Richie Bello Institute, a nonprofit organization dedicated to training, recruiting, and placing veterans into meaningful careers in the automotive industry. Their commitment to giving back and investing in those who have served our country speaks volumes about their values. Thank you, Gettel Toyota of Lakewood, for supporting our mission and helping us create opportunities for our nation’s veterans. Your partnership truly makes ... Read More

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Google Jul 11, 2026

I honestly can’t say enough good things about my experience at Gettel Toyota Lakewood Ranch. Buying a car can be stressful, but the team made the entire process smooth, straightforward, and enjoyable from start to finish. A huge thank you to Sam Hassan and Kimo Helal. These two went above and beyond for us. They were patient, honest, never made us feel pressured, and genuinely cared about helping us instead of just making a sale. They took the time to answer every question, worked hard to make everything come together, and made us feel valued throughout the entire process. ... Read More

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Google Jul 11, 2026

Chris the product specialist was absolutely amazing from the start to the end. Very friendly and informative.

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Google Jul 10, 2026

Richie Louissaint was amazing! He did not push a sale, but effectively facilitated a smooth process for us! He has a patient manner, great people skills and is extremely knowledgeable about the product! I will recommend him to all my family and friends! Thank you Richie!

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Google Jul 8, 2026

Found my Grand Highlander via the internet and worked the deal over text. Staff was polite, professional and forthright with info.Great communication and no games. Super helpful at pickup. Very enjoyable experience.

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Google Jul 8, 2026

Richie is the best. Happy customer!

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Google Jul 7, 2026

Richie and Britany were great and really helped me pick out and purchase my first car.

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Google Jul 7, 2026

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Google Jul 3, 2026

Great service and sales. Richie was great

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Google Jul 2, 2026

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Google Jul 1, 2026

I was comfortable dealing with our salesman.

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Google Jun 27, 2026

Revised 07/08/26 - I had the general manager of Gettel Toyota of Lakewood contact me and ask what they can do to remedy my situation and put me in contact with Evan in service which has gone above and beyond to make me happy and fix what was wrong with the truck! That is why I've adjusted my review accordingly. Thanks Toyota of Lakewood! I've never in my entire life purchased a vehicle from a dealership that doesnt call you back. One of my first mistakes was purchasing a used Ford from a Toyota dealership. I purchased a extended ... Read More

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Google Jun 20, 2026

Nice wonderful experience, upfront pricing and a very smooth transaction. Staff was wonderful to work with ! Finance department took care of finding me the best financing option.

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Google Jun 20, 2026

Chris was a great help in finding the perfect car for myself with a reasonable price

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Google Jun 20, 2026

Great service.

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Google Jun 19, 2026

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Google Jun 19, 2026

READ THIS AND THEN DECIDE IF THIS IS THE KIND OF DEALERSHIP YOU WANT TO DO BUSINESS WITH. You might have already heard of how shady car salespeople are or how difficult and time consuming buying a car can be. Well let me be the first to say that I’m not an easy customer and I was the one who made the process a lot more complicated than it needed to be. My salesperson, Sam Hassan, was exceptional from start to finish. Knowledgeable, patient, professional, hardworking, and transparent. The way he took care of me throughout the process speaks ... Read More

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Google Jun 18, 2026

Love love love.

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Google Jun 17, 2026

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Google Jun 16, 2026

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Google Jun 15, 2026

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Google Jun 15, 2026

Maricela and Roxanna are absolutely amazing. Great customer service, they will take care of you. Helped me purchase a brand new 2026 Toyota Camry hassle free!

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Google Jun 15, 2026

Mo was great at setting up my messages on my new 4Runner. Very thorough and very nice guy. Thank you.

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Google Jun 11, 2026

Great service from Joe Brewer. I LOVE the Camry!

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Google Jun 9, 2026

(Translated by Google) Good service, excellent businesses, and cars in very good condition. (Original) Buen trato excelentes negocios y carros en muy buenas condiciones.

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Google Jun 9, 2026

Eventhough we didn't find the truck we wanted. Trent helped us. He was great! He greeted us with a friendly smile and was really patient. I wish we could've found something. If, we go back, we will definitely ask for him.

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Google Jun 9, 2026

The entire team at Toyota of Lakewood was amazing. Made trading and buying an easy process. I an annoying buyer, and they were accommodating and worked hard to make a deal happen. Artem was who handled sale with me, and everyone in finance was a pleasure as well! This is now officially my 5th car with Toyota and I know I’ll return when it’s time again:) thanks guys!

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Google Jun 7, 2026

Michael Benton was absolutely AMAZING. We voiced all the features we wanted in our new minivan and he tailored our needs to find our new van. After only 15 minutes of negotiating he had the monthly price and downpayment to exactly what we wanted. Highly recommended coming to see him if you need anything car related. His personality is warm and welcoming and made this process phenomenal.

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Google Jun 4, 2026

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Google Jun 4, 2026

Was ready to buy a new tacoma and went in to get an appraisal for my trade in. They came back with $4000 UNDER Kelley Blue Book value! They claimed they thought i just wanted to sell it. I was confident that they would be the dealership that I would love but boy was I wrong! After a couple days went by they called and I addressed my concerns, they apologized and said they would find out what happened. Sure enough, never heard back from them! I went to Sarasota Ford and they gave me the full value of my trade ... Read More


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